Frequently Asked Questions
Everything you need to know about our natural henna and hair care products.
How long does shipping take for my order?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-7 business days, while international shipping times vary depending on the destination and customs processing.
Are your henna products 100% natural and organic?
Yes, we pride ourselves on sourcing the highest quality, triple-sifted henna and botanical herbs. Our products are free from PPD, synthetic dyes, and metallic salts.
What is your return policy for hair care products?
Due to the nature of our products, we cannot accept returns on opened hair powders or dyes. However, if you receive a damaged or incorrect item, please contact our support team within 14 days for a replacement or refund.
Do you offer international shipping?
We ship worldwide! Please note that international customers are responsible for any customs duties, taxes, or import fees required by their local government.
How should I store my henna powder to keep it fresh?
To maintain potency, store your henna and herbal powders in a cool, dark place. For long-term storage, we recommend sealing them in an airtight container and placing them in the freezer.
Can I use henna over chemically dyed hair?
Yes, our 100% pure henna is safe to use over chemically treated hair. However, we always recommend performing a strand test first to ensure you achieve your desired color result.